Delegation’s What You Need

Chris TaylorWith the New Year fast approaching PGA Professionals will be thinking about 2014 and making their plans for the year to come.

One of the most important things to take into account when putting your plan together is time.

As one of TGI’s dedicated retail consultants I’m often asked a variety of questions in store that cover a multitude of topics, however, one topic seems to rear its ugly head more often than most…time management. Or more importantly, the lack of it.

It’s not so much that we don’t have the time, and I’m sure we all have diaries that can help us plan, but I truly believe it’s our ability to manage workload that can sometimes be our downfall.

While creating a ‘to do’ list can help focus our attention on what’s most important during the day, the reactive nature of working within the service industry means these lists can far too easily fall by the wayside. Ever heard the phrase spreading yourself too thinly? Of course you have. You’ve probably told yourself this on numerous occasions and I’ve definitely told some of you, more than once.

Fear not, there is just one word that can help remedy this all too common problem…DELEGATION.

Giving your assistant more responsibilities will definitely ease some of your workload, develop their role within your business, improve their levels of in-store training and, who knows, maybe even increase sales.

So next time you look at your ever increasing ‘to do’ list just remember good delegation saves your time, develops your staff and most importantly motivates.

Chris Taylor
Retail Consultant

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